If ‘framing’ gives Dems message discipline, so be it

Matt Bai wrote a fascinating item yesterday for the New York Times Magazine on what he calls “The Framing Wars.” It was the latest in a series of articles on George Lakoff, “Don’t Think of an Elephant!,” and the left’s embrace of a strategy for the future that centers around a more effective use of language as a resource.

I’m not entirely convinced that Lakoff’s approach to framing is the Holy Grail for Dems, but there’s one thing in Bai’s article that deserves special attention: Dems’ new-found appreciation for message discipline. Bai pointed, for example, to the way in which they approach the fight over the nuclear option.

In January, Geoff Garin conducted a confidential poll on judicial nominations, paid for by a coalition of liberal advocacy groups. He was looking for a story — a frame — for the filibuster that would persuade voters that it should be preserved, and he tested four possible narratives. Democratic politicians assumed that voters saw the filibuster fight primarily as a campaign to stop radically conservative judges, as they themselves did. But to their surprise, Garin found that making the case on ideological grounds — that is, that the filibuster prevented the appointment of judges who would roll back civil rights — was the least effective approach. When, however, you told voters that the filibuster had been around for over 200 years, that Republicans were “changing rules in the middle of the game” and dismantling the “checks and balances” that protected us against one-party rule, almost half the voters strongly agreed, and 7 out of 10 were basically persuaded. It became, for them, an issue of fairness.

Garin then convened focus groups and listened for clues about how to make this case. He heard voters call the majority party “arrogant.” They said they feared “abuse of power.” This phrase struck Garin.

So, what did Dems do with this? They did something they usually either fail to do or do badly: craft a persuasive message and stick to it.

[Stephanie Cutter] used Garin’s research to create a series of talking points intended to cast the filibuster as an American birthright every bit as central to the Republic as Fourth of July fireworks. The talking points began like this: “Republicans are waging an unprecedented power grab. They are changing the rules in the middle of the game and attacking our historic system of checks and balances.” They concluded, “Democrats are committed to fighting this abuse of power.”

Cutter’s war room began churning out mountains of news releases hammering daily at the G.O.P.’s “abuse of power.” In an unusual show of discipline, Democrats in the Senate and House carried laminated, pocket-size message cards — “DEMOCRATS FIGHTING FOR DEMOCRACY, AGAINST ABUSE OF POWER,” blared the headline at the top — with the talking points on one side and some helpful factoids about Bush’s nominees on the other. During an appearance on “This Week With George Stephanopoulos” in April, Senator Charles Schumer of New York needed all of 30 seconds to invoke the “abuse of power” theme — twice.

By the time Reid took to the airwaves in late May, on the eve of what looked to be a final showdown on the filibuster (“This abuse of power is not what our founders intended,” he told the camera solemnly), the issue seemed pretty well defined in the public mind. In a typical poll conducted by Time magazine, 59 percent of voters said they thought the G.O.P. should be stopped from eliminating the filibuster.

Terrific. Dems needed a message, found out which one worked best, and hammered it home. The result wasn’t perfect — the Gang of 14’s compromise effectively ended the fight — but considering the 55-45 advantage the GOP enjoys, and the support for the nuclear option among the Republican base, the message strategy was largely a success. People didn’t buy the GOP argument.

Was this framing? I’m not entirely sure; the word seems to mean different things to different people. It sounds more like message development, or “crafting” if you prefer, whereby one comes up with memorable phrases and sound-bites that resonate with the public.

But here’s the thing: I don’t care what it’s called. Dems on the Hill, if Bai’s article is right, have fallen in love with the idea of framing in general and George Lakoff in specific. If this strategy has helped them create credible, convincing messages — that lawmakers will actually stick to — they can label it anything they want to. I’ll just call it a good idea.

If this strategy has helped them create credible, convincing messages — that lawmakers will actually stick to — they can label it anything they want to. I’ll just call it a good idea.

100% agree. Especially the point about the lawmakers actually sticking to it!

  • With Lakoff, I’m not crazy about the frame he wants to use– “Republicans as Stern Father/Democrats as Nurturing Parent”– It’s too easy to turn that into “Democrats as Coddling Mommy,” which is exactly what we don’t want. But the exercises in message discipline required to frame the arguments is what the Democrats sorely need. During the debate, it sure appeared to me that the Dems had the message discipline thing going on. And they’ve done quite well with John Bolton also. And Social Security. And Karl Rove. Good on ’em.

    Hey– how’s this as a frame: “Republicans as Wild-Eyed Big Brother on a Bender/Democrats as Parents Keeping Wild-Eyed Big Brother From Hurting You”

  • Why does it not surprise me that Democrats in Washington were completely clueless as to what issues are of importance to rank and file Democrats?

  • I’m not entirely convinced that Lakoff’s approach to framing is the Holy Grail for Dems

    With Lakoff, I’m not crazy about the frame he wants to use– “Republicans as Stern Father/Democrats as Nurturing Parent”– It’s too easy to turn that into “Democrats as Coddling Mommy,” which is exactly what we don’t want.

    Quite correct on both counts. But what Lakoff does is challenge the “truth will set us free� idiocy that has been losing elections for almost 20 years now.

    Instead of just throwing out facts and numbers, they actually looked at what frame to evoke to help fit in with what people already had in their heads. So they used “tradition,� �arrogance,� and “abuse of power.� These are ideas within the frame of government that people already recognize and can deal with. When Dems think Republican commentators and leaders are dumbing down, oversimplifying, or glossing over specifics, they are often just working within frames people already recognize (like “family�).

    You can read “elephant� without buying into any of Lakoff’s policy ideas—they’re written for out-of-touch progressives, not reasonable Americans. Similarly, you can read any Lutz and get great ideas for how to communicate policy effectively.

    What I think is important here is not whether or not Dems pick up on this common sense approach to marketing policy, but when. There is no option here. Dems have been getting clobbered while actually having the “winning� (i.e., beneficial to Americans) policy. It doesn’t matter if Tide works better than Gain if they don’t use effective marketing.

  • What I think is important here is not whether or not Dems pick up on this common sense approach to marketing policy, but when. There is no option here. Dems have been getting clobbered while actually having the “winningâ€? (i.e., beneficial to Americans) policy. It doesn’t matter if Tide works better than Gain if they don’t use effective marketing.

    Sadly, Eadie nailed this. No, no, I’m not sad because of your acuity Eadie, just the reality you illuminate. The truth and facts and better policy prescriptions should win the day. However, that’s not the reality. Maybe the Dems can hire away some product marketing people from a big consumer product firm like Proctor and Gamble or SC Johnson & Co.

  • I’m not as sure as everyone else seems to be that the Democrats are not providing a focused message. Everyone knows what we stand for – ensuring that the poor and middle-classes have the basics including food, clothes, shelter, education, health care and safety.

    There are certain kinds of people in this country who would never listen to our message, not matter how focused. These are the the evangelicals, rich folks who care only about advancing business, people who want to identify with the rich, and the “my family has always voted Republican” types (I’m sure there are some I forgot). When you put these emotionally-driven types together, you get a really hefty base. Few are the people who can be persuaded by reason, even when suffering personal hardships under the current administration.

  • Katherine, you forgot the angry white males, and they are
    legion. Twenty million listen to Rush alone each week. As
    a one time listener to talk radio – no, I’ve always been
    progressive, not a Democrat, but a progressive – I can’t
    tell you how much blind hatred is out there, and most of
    it is directed toward the “liberals,” those spineless, atheistic,
    Marxist, pacifist, commie red, tree hugging, treasonous,
    totalitarian Communists. Got so bad I finally stopped spying
    on what they were doing. Couldn’t take it anymore.

    So, while I agree with Eadie in theory – it’s all about
    merchandising, marketing, selling (and I know this
    from my corporate life), I also agree that these groups
    are next to impossible to persuade.

    There are other folks, though, and they are the biggest group
    of all. The non voters. The 40% who think the system is
    so corrupt that they don’t bother. They’re not all country
    bumpkins who hate the revenuers. We don’t need many
    to break the 30/30 tie, and these 40 include many who
    might be enslisted. I even know some of these folks.
    Very smart. Savvy. And totally turned off.

  • I’m glad to see that the left is getting clued-in to the marketing end of things for probably the most important reason: they’re getting organized. The Rove machine has mastered the concept of being united, systematic and quick to react with one voice. I don’t advocate we become Rovians of another stripe, but disorganization will always lose a more focused foe.

    Framing is critical to getting organized because of its polarizing effect. The word “liberal” has taken on an undesirable air because the other side has redefined it as a dirty word. The meer application of that label is enough to harm a candidate’s chances of reaching elected office anymore.

    The right is ripe for redefining and the recent tsunami of Republican scandals can only serve to taint the elephant party. If the current class of Republican leaders, from the president to congress to governors and statehouse can be painted with one broad brush, to hold in the public’s mind that “they’re all the same,” could force the DeLay’s, the Frists, the Sensenbrenners, Santorums and other knuckleheads out of office. The Dems just need to play dentist and through focus groups, polling and framing, find out which is the sensitive tooth that will cause a reaction. Framing doesn’t need to be a snowjob, as Rove has become adept to, but just a way to find out how to say our message in a way that strikes a nerve.

  • As a former Marketing puke, I’d call this exercise “positioning”. I guess “framing” might do as a neologism, even though Lakoff (let alone Ries and Trout!) might not agree.

    “Abuse of power” is damned good positioning for your competitor. I highly recommend the classic Ries and Trout text on the subject.

    Lakoff is an academic, a linguist. Nice, but not what sells soap, or candidates, or ideas, or what wins elections or takes back your country. The right-wingers have had the big-money marketing and business (and TV preacher) titans on their side for… well, forever. They know how to sell shit. DAMN do they know how to sell shit.

    Now it’s our turn to make use of these tools, and I’m damn glad we are doing exactly that.

    Basically what the Lakoff “framers” are doing is re-inventing fundamental, sound marketing principles from scratch. Interesting exercise, but it’s quicker to just learn business/consumer marketing (or recruit people who have) instead.

    Then again, maybe that’s exactly what’s happening here. I sense there are a lot of unemployed, very talented, very smart ex-marketing people who found themselves unemployed after the dot-bomb, and have now either become Democrats or are suddenly getting politically active. That’s our win and their loss.

    I hope that the Dean/Reid/Pelosi team can keep more of this kind of thing coming.

  • The word “liberal” has taken on an undesirable air because the other side has redefined it as a dirty word.

    I couldn’t agree with this post more, and this comment illustrates why. We wonder why we lose elections? The Republican party has so completely re-defined Democrats that they’ve actually forced us to run away from a label that for 200 years has been synonymous with the most appealing values of Western society and democracy. This is an amazing accomplishment.

    The only reason we’re in the running at all is because the specifics of enough issues percolate through the fog of noise and framing so that people say things like, “well, I don’t like Democrats in general but I’ll vote for this one because he’s got a good position on x, y, or z.”

    It’s important to say that we don’t need to become a party of mini-Roves–we actually have the better product, so we can spend less on marketing. But we DO need to market ourselves. Thank GOD we’re finally at it.

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