What we have here is … a failure to communicate

While reviewing the administration’s response to Hurricane Katrina, members of Congress were particularly interested in Homeland Security Chief Michael Chertoff’s emails. When and how was he notified about the storm and the subsequent crisis?

Lawmakers, however, never got to see the documents. It wasn’t because they were kept hidden — it’s because they didn’t exist.

The White House refused to turn over high-level documentation, asserting that communications between President George W. Bush and Vice President Dick Cheney and their aides were covered by executive privilege.

When it came to documentation of how Secretaries Michael Chertoff and Donald Rumsfeld responded to Katrina, however, congressional investigators got a different answer from the administration. The House committee established to investigate Katrina was “informed that neither Secretary Chertoff nor Secretary Rumsfeld use e-mail,” reported Reps. Charlie Melancon and William Jefferson, two Louisiana Democrats….

Think Progress noted today that Chertoff admitted recently that he was “constantly struggling to get an accurate picture of what the circumstances were in New Orleans,” in part because of a “lack of communications equipment.” This week, however, Chertoff told lawmakers that his agency is “acquiring more satellite equipment and more communications equipment to be able to deploy to our state and local emergency operators so they can communicate with us.”

That sounds great, just as long as they don’t expect an email reply email from their boss.

One of the problems with the DHS is that they just gave states and localities grants to buy new communications equipment. There were no real standards or concerns about interoperability.

Thus, every penny spent on this over the last four years has been basically wasted.

And now Chertoff notices that he can’t communicate with an emergency site. Very preceptive!

  • Wait a minute. This is 2006, and we have officials at the highest level of government who can’t use, or delegate the task of email communication. Probably 95% of the country uses email to communicate. So how do Rumsfeld and Chertoff send messages, carrier pigeon?

  • If Rummy or Chertoff have ever used email on their jobs, it will be easy to find out. If we don’t hear from someone in 24 hours who can show that these guys DO use email, then we can be pretty sure they don’t.

  • Marcus has it right. Maybe Chertoff and Rummy don’t use it, but they surely must have staff members who do and who should have been able to keep them fully informed about conditions on the ground.

    This is just another red herring to deflect attention from incompetence and…..more incompetence. Phooey.

  • I notice that communication with Cheney on holiday isn’t so hot either.

    The communication becomes especially hard when you don’t want to be accountable and you have much to hide.
    We couldn’t act because we had conflicting reports, or we didn’t report because we didn’t want to send out inaccurate information.
    Round and round we go in the never ending spin cycle.

  • It adds to the absurdity when you consider that one of the primary goals of developing the internet was to maintain government communications during national emergencies.

  • OH, Space, great point!

    Of course, it was developed by academics. So I suppose it is kind of scary for folks like Rumsfeld and Chertoff.

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