Making strides on branding

Digby raised a point yesterday about a subject I haven’t considered in nearly enough detail.

The Republicans have been better than Democrats for years at branding and marketing…. But it looks like the Dems have finally caught up. They are taking a different tack, as they should have been doing all along, and appealing to more modern images and styles.

Marketing rules our culture, politics included. I don’t know if it will work to win over enough of the public to get “market share” — advertisers and marketers never do until they put it to the test. But the Democrats are finally playing in the same arena, and combined with a charismatic candidate, this could go a long way.

It’s a really interesting subject that I know practically nothing about. The impetus for all of this is a fascinating item in Newsweek from Andrew Romano, who chatted with leading graphic designer and critic Michael Bieruit, who dissected Obama’s “unprecedented branding campaign” in some detail, highlighting how and why it’s helping Obama’s candidacy.

Obama’s success owes a lot, of course, to his message — the promise to pass Democratic policies by rallying a “coalition for change.” But watching Obamamania over the past few weeks, I’ve become convinced that there’s something more subtle at work, too. It’s not just the message and the man and the speeches that are swaying Democratic voters–though they are. It’s the way the campaign has folded the man and the message and the speeches into a systemic branding effort. Reinforced with a coherent, comprehensive program of fonts, logos, slogans and web design, Obama is the first presidential candidate to be marketed like a high-end consumer brand.

This is neither a positive nor a negative, so much as it’s a clever strategy, creating a candidate “brand” in a way that’s never really been done before.

From Roman’s conversation with Bieruit.

How else is Obama’s design different than what has come before–or what rival campaigns are doing?

He’s the first candidate, actually, who’s had a coherent, top-to-bottom, 360-degree system at work. Whereas, I think it’s more more common for politicians to have a bumper-sticker symbol that they just stick on everything and hope that that will carry the day.

The thing that sort of flabbergasts me as a professional graphic designer is that, somewhere along the way, they decided that all their graphics would basically be done in the same typeface, which is this typeface called Gotham. If you look at one of his rallies, every single non-handmade sign is in that font. Every single one of them. And they’re all perfectly spaced and perfectly arranged. Trust me. I’ve done graphics for events –and I know what it takes to have rally after rally without someone saying, “Oh, we ran out of signs, let’s do a batch in Arial.” It just doesn’t seem to happen. There’s an absolute level of control that I have trouble achieving with my corporate clients.

Then if you go to the Web site, it’s all reflected there too — all the same elements showing up in this clean, smooth, elegant way. It all ties together really, really beautifully as a system.

Is Obama’s stuff on the level with the best commercial brand design?

I think it’s just as good or better. I have sophisticated clients who pay me and other people well to try to keep them on the straight and narrow, and they have trouble getting everything set in the same typeface. And he seems to be able to do it in Cleveland and Cincinnati and Houston and San Antonio. Every time you look, all those signs are perfect. Graphic designers like me don’t understand how it’s happening. It’s unprecedented and inconceivable to us. The people in the know are flabbergasted.

What does that say about his campaign?

My feeling, in my own narrow sphere as a professional graphic designer, echoes a little bit what Frank Rich wrote in his column on Sunday, where he was talking about Hillary Clinton’s argument that Obama doesn’t have the experience to run the country properly, and how you only needed to look at how her own campaign has been managed to see the flaw in that argument. I sort of see the same thing. I’m not sure that the commander-in-chief proves his mettle by getting everyone at his rallies to set their signs in the same typeface, but as someone who knows how hard that is, I’m very impressed.

I don’t have anything especially insightful to add to this; I just thought it was interesting.

I would just say this — for months now, in various degrees of formality, I’ve heard Obama people tell me, “Trust us; we know what we’re doing.” More and more, I think they may very well be right.

“The people in the know are flabbergasted”

Again.

What we also need to do is tear down the “conservative” brand at every opportunity. For example, “conservatives” don’t seem to be very good at conserving anything. They waste money, lives, and time like there is no tomorrow.

  • Beirut is a smart guy and the perfect guy for Newsweek to have talked to. He’s absolutely right.

    I’m an Art Director in real life (I just play an angry guy online) and every time I look at the Obama sign in my yard, I mean to get around to posting about the strides this campaign has made introducing branding and quality design into the political arena.

    It helps of course to have one main message an sticking to it as an umbrella identity—CHANGE. And that is a major part of the success of the Obama “brand” unlike the cacophony of sloganeering coming from the Clinton camp by contrast. But hiring the right designers to craft a visual to go with that message is key. And making sure to maintain, no, enforce a level of consistent quality across a massive effort such as a national campaign is no small task.

    It has been clear to me from the beginning that Obama MUST HAVE gone outside the normal circle of campaign-related marketers, because his signage, website, and everything else represent a sea change from the ad hoc crap that has (to this more discering than average eye) dogged campaign, especially Dems, for years…

    Obama is using (the font) Gotham as the anchor for everything, and it offers a variety of looks, yet maintains consistency easily. And it is extremely readable, stylish but simple, and classic, yet contemporary. There is a reason it is one of my favorite, go-to font families. It freaking works on a lot of levels.

    Looking at the Hillary material, it could be from 2004, 2000, or heck 1984. It’s better than many, but pales compared to Obama’s.

    On the other side, McCain has a pretty good basic logo, that trades heavily on a military look, but I haven’t explored his site or other materials to see how it is carried out across the board…

    And none of this is getting into the superior functionality of the Obama website.

  • I always chuckle to myslef too, figuring Hillary probably paid ten time what Obama did for her graphics and they are nowhere close…

    Her material reeks of the kind of overmanaging client crap that every designer dreads…”can we try that in blue?” “Make it bigger.” “Why are you wasting this white space over here?”

    Whereas Obama and his people have clearly delegated ALL design to a very good team and left them alone.

    Except for those godawful mailers. Though I suspect that is intentional.

  • What a bizarre concept to bring in those that can’t think beyond the autonomic. One could understand it when coming from the gop side, they are vast minority. But the idea of not using the brand “democracy” and being able to explain it truly tells the tale. We lose, machines win.

    I rebel against the notion that people are this stupid, but agree with you that they are

  • In pre-production film makers often choose a “palette” for a movie for consistency and affect. Let’s hope Obama is making a blockbuster.

  • I would add that it’s especially hard to enforce this kind of discipline and consistency from merely hired help. I would bet that the people who work for Obama at all levels are doing it not just for the money, but because they believe in his cause and his message enough to do the really hard work involved in pulling this off with such elegance.

    Another plus, in my opinion, is that they do it totally in the background. Nobody even seems to know their names let alone what they look like. Unlike that fat, useless idiot Mark Penn who never seems to miss an opportunity to get his face on TV as a “major spokesperson” for the person he works for.

    You can tell a lot about a person by the quality of the company they keep. (“Mr. Giuliani? Meet Mr. Kerik.”) Another subtle but telling trait on why Obama stands head and shoulders above the rest. And that’s all I have to say about that.

  • Good post, Mr Furious.

    Even though I’m more than a little biased, I think design and marketing is absolutely key to any political campaign. Bad design is akin to walking in front of TV audiences in an embarrassing suit– it’s very distracting. I’d rather not have another weak campaign from the left like Kerry/Edwards was in ’04.

    Here’s a nice short article by Hoefler/Frere-Jones –who designed Obama’s Gotham– on McCain’s and Hilary’s identities. (via Design Observer, where Bierut is an Editor)

    http://www.typography.com/ask/showBlog.php?blogID=79

  • I tried searching to identify the design team behind Obama’s graphics and found this analysis of McCain’s stuff…

    It was obvious from day one that he had taken a difference approach to his campaign printing and advertising, opting for a severe, militaristic black, white, and gold color scheme. The designs were stylistically attractive, but far from the classic, confidence-inspiring red, white, and blue…

    Then the fit was hitting the proverbial shan. McCain’s campaign staffers were dropping left and right, and abruptly, he changed design courses. All of a sudden, his full color print was actually full color. A swirl of color, in fact, was added to existing designs, and the Straight Talk Express – McCain’s vehicle wrapped tour bus – began to look like something out of Across the Universe.

    This was a major blow to McCain’s campaign. After all, as scary as his original designs were, they were probably the most well-designed, from an aesthetic standpoint, of any Republican candidate. They had looked like what you’d hope to see from Darth Vader if he was running for Dark Overlord of the Universe, but the injection of color ruined the overall effect.

  • One question I do have– how much involvement do the campaigns have with the teams that send out these local mailers?

    I honestly only know what I’ve seen from a Daily Show segment on these direct mail designers, but they seem only loosely tied to the campaigns and severely lacking in knowledge.

  • this article in a nutshell: aaaaahhhh finally the cocksuckers “in charge”, the moneyed corporatists are paying attention to the plebes a.k.a. the shiteaters …. that is what is written if you did not get it … still a very sad state of affairs .. like the beaten child who still craves the attention of the one parent beating her …. so much for changing things ….

  • C/mon – They somehow manage to use the same name on every sign don’t they. How much more difficult can it be to ensue that the name is in the same font? This guy seems to be flabbergasted by a slight bit of competence.

  • Another interesting note on the Obama continuity…I was considering driving down to Toledo to see him this past weekend, and I noticed that the event details said, “For security reasons, do not bring bags and limit personal items. No signs or banners are permitted.

    Now as you watch his speeches, there are no shortage of signs in the crowd, but they are all official Obama signs. The campaign obviously discourages people from bringing their own signs and hands out offical rally signs at the door.

    Whether this is a legit security issue, or just a method to control the visual I don’t know, but it works…

  • Obama’s design elements are impressive but what is really astounding is the discipline of the campaign and his team. That discipline comes from two things: good leadership making smart decisions and getting those working on the campaigns to believe enough in their mission that they’re willing to subsume their own egos. It’s impossible not to want to project this forward to envision this would be the way an Obama-led government would operate.

    Discipline is what brought the Republicans to their height of power. The have been disciplined in getting party members to vote like rubber stamps, to repeat the same messages until the media believed it and to keep everything secret. Obama’s campaign looks to be using the the tool of discipline for good and not evil.

  • I find it kind of interesting that for as much as the Obama “brand” uses Gotham pretty much everywhere, they never seem to when it’s the candidate’s name in the vicinity of the logo.

    “Obama” is always in a serif of some sort when it’s below the “O” logo, rather than in Gotham. And I’ve never really liked that inconsistency…

    For instance:
    this image
    and
    this image

  • As someone who has done some branding efforts in his day (10 years in Marketing and PR … and yes, I will repent before I die 😉 ), I noticed this early on.

    In some ways, McCain has done this really well over the years as well. There is, after all, a reason he was considered a “maverick” despite his record proving otherwise.

    The difference, however, between McCain’s brand (and other GOP branding efforts) and Obama’s effort is that the media was largely responsible for the former, whereas Obama’s campaign is responsible for the latter.

    That was the problem with any Dem effort in the past: the media would (and still does) push forth anything the GOP puts out there that bolsters their brand. And part of that brand was, in turn, branding Democrats as various negative things (weak on security, tax and spend, etc. etc. etc.). The left had no way to brand themselves because the media and the GOP had done it for them.

    The Dems haven’t quite been able to return the favor … yet. But Obama’s team sure as hell is getting the ball rolling. And rolling well.

    Hopefully, they can brand the GOP as the War Party, the Corporate Party, and the Constitution-Is-Optional-For-Them Party.

    ** crosses fingers … which look like a Helvetica “X” **

  • It’s about time, but the Republicans being the party of business has always been an advantage. The Persuaders, a seminal marketing book published in the 50’s tells the story of no top ad agency wanting the Democratic party’s account, and the party having to go with a boutique firm. From day one, Madison Ave has known where its bread is buttered and acted accordingly.

  • Away from the campaign for a moment, next year, if the Democrats have to raise taxes to pay for Bush’s war, I recommend passing the “Republican Iraq War Tax”, the “Grover Norquist Fair Tax on the Exceedingly Rich”, and the “Bush Penalty on Excess Profits”.

  • Bill James, author of a formerly annual publication called the Baseball Abstract, once wrote an article that posed the idea that winning and losing frames the questions people ask. If a baseball team wins the pennant, the question is “how did the manager contribute to the team winning the pennant?” If the team finishes last, the question is “how did the manager contribute to the team’s failure? It does not matter that the last place manager might be a better manager but with horrible talent to work with, the way people think about him, and the questions they ask, are framed by the winning and losing record.

    The same thing happens in campaigns. Obama is winning so we are seeing articles about how brilliant his sign-designers are and how they are emblematic of his superior campaining ability and decision-making. Hillary is using basically the same design as Bill did in 1992, but after a few primary losses her signage is written up as second-rate.

    When I see Obama’s sunshine symbol I think I’m looking at a logo from a cereal box. In fact it is seems so self-consciously to be “branding” that it stands out for that very reason. If he goes on to win I’m sure we’ll have more articles about how the signs contributed to him winning.

  • Mark D,

    ** crosses fingers … which look like a Helvetica “X” **

    Regarding your mea culpa @ # 21, no worries: the above line more than makes up for any grammatical missteps; that is one funny line!

  • N. Wells,

    although I might quibble with your actual wording, I love the idea that the 211th Congress might actually name some bills in that vein. Love it! I know Broder would be heart-broken, but that is actually part of the reason why I like it.

  • N. Wells, I think that’s one brilliant take away we should capture from the goopers. I like the war tax best.

    And Mark D., you continue to crack me up. I saw your pic on your blog and you don’t look old enough to have done anything for 10 years. But, that said, I only saw you with your finger up your nose, so…. 😉

    I have to say, I never considered any of this as a relevant tool. The things one learns daily!

  • “I love the idea that the 211th Congress might actually name some bills in that vein.”

    Oh dear … I hope they do it before then. The 111th would be my personal choice.

    ;-p

    (Sorry … had to!)

    And Wells’ point is an outstanding one — in politics, everything is in the name. There was a time when the name of something merely defined it. “The Civil Rights Act,” for example.

    But from the “Contract with America” (since recalled due to breach), to calling our country the “Homeland” (a term I loathe due to it’s resemblance to “Motherland”), to the inaccurately named “Protect America Act” (more accurately called the “Give Immunity to Lawbreakers Act”), the GOP has been masterful at the name game. Heck, if the current crop of tools had been around in the 1965, they would have called the aforementioned Civil Rights Act the “Destroy Christian White America Act” or some such fiddle faddle.

    We need to start taking language back. Lord knows we have the intellectual folks on our side, so we should be good at it. Maybe we need more propaganda folks … ?

    And MsJoanne — you are much too kind. And the fact I posted that brain-tickling picture on my site proves how not-very-seriously I take myself, if I do tend to take politics way, way, waaaaayyyyyyy too seriously sometimes. 😀

  • Mr. Furious-

    What a coincidence – I’m an AD too!

    We’ve been talking about Obama’s visuals in the office for months. Quite honestly, it is the most aestethically pleasing campaign I have ever seen in my life. Good marketing is important – in everything – and Obama is a great example of that.

    I’m just sad that they didn’t go with 08AMA – with the 08 in red and the AMA in blue, in a nice bold wide sans-serif…maybe something a little mid-century modern (not that I’ve given it any thought) – because that could have been done well.

  • I’ve been soooooo much waiting for this post!!!

    Years ago I started attempting to raise awareness among progressives of all stripes about their branding and marketing. So it’s clear to people who are not familiar with either of these disciplines they are a series of practices that carry your message into the public realm – whatever public you want to reach (marketing calls it ‘Target Audience’).

    Several professors I know and a couple of marketers predicted that Kerry was unlikely to win the election. They made this prediction before he was nominated. I started to pay attention. These same experts have been quietly saying for months that Obama would prevail, barring some October Surprise debacle.

    Most of their reasoning is more esoteric than would be of any benefit to this thread. Simply put Obama’s message has been 1.simple, 2.consistent, 3. clear, and 4.emotional. He knows how to tell a good 5. story (his books), and it’s been fascinating to watch how he utilizes one of the key elements of a good marketing campaign – 5.the unexpected. He’s not what people expected as a serious presidential candidate, or as the most compelling speech at the 2004 Dem. Convention.

    A good brand tells the public what you stand for – how you are ‘proactive’ as opposed to ‘reactive’ – note to Mark Penn… balance in these is not a good thing, stifle the reactive as much as possible. Of greater importance is how your brand tells your employees, managers, staffers, and everyone involved in moving your project forward how to make decisions when there’s no time to get approval.

    Trader Joe’s has been very successful, blanketing the country with stores. They carry 1/10 the product line of a typical chain store. Their buyers have to be ruthless in eliminating extraneous products, no matter how excellent. What’s management’s most effective tool to communicate to their purchasers how to make ‘Trader Joe’s decisions’. It’s one line: An unemployed college professor driving a used Volvo.

    What does this mean? It’s their ‘target audience’. Management knows that at any one time there may be only one of them in all of their stores in the US, all 3,000. What it tells their purchasers is that their target is intelligent, well informed, thrifty, likes unusual things, and understands quality. Pretty clear for the purchasers.

    It also says that Trader Joe’s is a bit quirky, has a sense of humor, goes for the unexpected, etc. etc.

    I suspect there’s some of the same branding in the Obama campaign. This doesn’t always trickle down to the grassroots who call Hillary ‘unelectable’ and other names that don’t reflect the demeanor of their candidate.

    What’s remarkable to me are the number of people who are beginning to comprehend that they have a positive role to play in an Obama government. There seems to be an understanding that a grassroots movement will be necessary, not just electing a figurehead. All this seems to flow effortlessly from this campaign.

    It will be interesting to see if progressive marketing can prevail over Rove’s divide and conquer.

  • 08AMA – with the 08 in red and the AMA in blue, in a nice bold wide sans-serif

    That would be a good bumper sticker to be sure, and they could pull it off with the Gothic they are using for everything else to maintain continuity…but at this point it’s pretty hard to second-guess a single thing they’ve done in this area…

  • but at this point it’s pretty hard to second-guess a single thing they’ve done in this area…

    Oh, I’m not second-guessing their marketing efforts to date – I like everything they’ve done. I just had envisioned that when I first found out about Obama running. You know how it is, you have an idea that is good but the client goes with another idea that is equally as good. You’re not upset about the decision, but secretly you file your idea away and save it for a rainy day…

  • Mary told me that this excellence in branding is one more reason that Obama is a total mirage, and that anyone who believes otherwise is clinically retarded.

    /snark

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