Political scientist Pete Moore wrote a fascinating item for Salon about his endeavor digging through the massive archive of Coalition Provisional Authority documents. As Moore acknowledged, he didn’t expect to find too many hidden gems — insightful personal letters may occasionally fall out of dusty old volumes in libraries, but the CPA’s archives are paperless.
But I forgot to factor in the ubiquity of human error, and of Microsoft Word. It turns out the IT era really is different, after all. It took my 8-year-old son just a few seconds to shake loose some hidden history from within the official transcript of the CPA.
My son made his discovery while impatiently waiting to play a computer game on my laptop. As part of a research project, I had downloaded 45 documents from a section of the CPA Web site known as Consolidated Weekly Reports. All but three of the documents were Microsoft Word. I had one of the Word documents up on my screen when my son starting toying with the computer mouse. Somehow, inadvertently, he managed to pull down the “View” menu at the top of the screen and select the “Mark up” option. If you are in a Word document where “Track changes” has been turned on, hitting “Mark up” will reveal all the deletions and insertions ever made in the document, complete with times, dates and (sometimes) the initials of the editors. When my son did it, all the deleted passages in a document with the innocuous name “Administrator’s Weekly Economic Report” suddenly appeared in blue and purple. It was the electronic equivalent of seeing every draft of an author’s paper manuscript and all the penciled changes made by the editors.
I soon figured out that with a few keystrokes I could see the deleted passages in 20 of the 42 Word documents I’d downloaded.
Let this be a lesson to all of us — keep young children around for computer-related research projects.
Of course, this isn’t just an amusing story about a fruitful accident; Moore (with his son’s help) also found some important CPA-related details in the previously-hidden passages. I don’t want to alarm anyone, but apparently CPA officials were dangerously clueless about the insurgency and why it existed.
In fact, about half of the 20 improperly redacted documents I downloaded, including the March 28 report, contain deleted portions that all seem to come from one single, 1,000-word security memo. The editors kept pulling text from a document titled “Why Are the Attacks Down in Al-Anbar Province — Several Theories.” (The security memo and the last page of the March 28 report can be seen here, along with several other CPA documents that can be downloaded.)
Microsoft Word’s “Mark up” feature shows the time and date of the deletion and the identity of the person doing the deleting, but it doesn’t give the original author of the passage or when it was written. The title and hints in the text point to a memo written by one person in December 2003 or January 2004, when daily attacks on coalition forces in Anbar, the heavily Sunni province west of Baghdad that is the heartland of the insurgency, were the lowest in many months. These were the CPA’s salad days. Prior to the al-Sadr uprising and the Abu Ghraib scandal and the failed siege of Fallujah later in 2004, the CPA believed that it was succeeding in reshaping Iraq. In his book “The Assassins’ Gate,” George Packer depicts late 2003 and early 2004 as the last phase of quiet isolation for the CPA, before the facts on the ground began to impinge on its Green Zone idyll. “Why Are the Attacks Down” shows the CPA on the cusp, as the author gives a half-dozen different theories for the short-term decline in violence. […]
Nowhere in any of these theories, including the “boring” one, does the author address the dissolution of the Iraqi Army as a major contributor to the violence. Nowhere, in fact, does the author seem to know which “bums” or “losers” are attacking the Americans or why. Indeed, the most remarkable passage in the entire deletion is a simple statement by an Iraqi businessman, whom the writer quotes in passing while explaining why American-induced economic prosperity will end the fighting. “It is nothing personal,” the Iraqi says. “I like you and believe you could be bringing us a better future, but I still sympathize with those who attack the coalition because it is not right for Iraq to be occupied by foreign military forces.” In the world of the CPA circa 2004, first one American glosses over this Iraqi’s prophetic words, and then another tries — unsuccessfully, as it turns out — to delete them.
And to think — officials’ incompetence in Iraq was exposed thanks to their incompetence with Word, as discovered by a 8-year-old.